Privacy Policy
Last updated: June 2026
This Privacy Policy explains what information Avinya Bookings collects and how we use it. We collect only what we need to provide our booking service.
1. Information we collect
Account details (name, email, phone), booking details, and limited marketing attribution (e.g. which campaign referred you). We do not store card numbers, CVV or banking credentials — payments are handled by our payment partner.
2. How we use information
To create and manage bookings, process payments, send transactional updates, provide support, and — only with your consent — send marketing communications.
3. Cookies & analytics
We use essential cookies to run the platform and optional analytics to improve it. You can decline analytics via our cookie notice at any time.
4. Marketing consent
Promotional messages (including WhatsApp) are sent only where you have consented. You may withdraw consent at any time by contacting support.
5. Data sharing
We share booking details with the relevant property owner to fulfil your booking, and with our payment partner to process payments. We do not sell your personal data.
6. Your rights
You may request access to, correction of, or deletion of your personal data by contacting us at avinyabookings14@gmail.com.
7. Contact
For privacy queries, email avinyabookings14@gmail.com.