Refund Policy

Refunds are processed in line with our Cancellation Policy. This page explains how and when refunds are issued.

1. Eligibility

Refund eligibility and amount depend on how far in advance you cancel, as set out in the Cancellation Policy shown before payment.

2. Refund method

Eligible refunds are issued to your original payment method via our payment partner (Razorpay). Avinya Bookings never handles or stores your card or banking details.

3. Processing time

Once approved, refunds are typically initiated immediately and may take 5–7 business days to reflect, depending on your bank or card issuer.

4. Disputes

If you believe a refund is incorrect, contact us at avinyabookings14@gmail.com with your booking reference and we will review it.